Privacy Policy
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our car rental services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We collect and process the following types of information:
a. Personal Information:
  • Your name, phone number, email address, and payment details when making a booking.
  • Driver’s license information and identification documents for verification purposes.
b. Non-Personal Information:
  • Information about your interaction with our website, such as IP address, browser type, and browsing activity.
  • Details about your device and preferences to enhance your user experience.
2. How We Use Your Information
We use your information for the following purposes:
  • To process bookings, manage reservations, and provide car rental services.
  • To verify your identity and eligibility for car rental services.
  • To improve our website and ensure smooth functionality.
  • To communicate with you about your booking, provide customer support, and send service updates.
  • To comply with legal obligations and ensure the safety of our services.
3. Legal Basis for Processing Data
We process your personal information based on:
  • Consent: When you provide your information voluntarily.
  • Contractual Necessity: To fulfill your car rental request.
  • Legal Obligation: To comply with applicable laws and regulations.
  • Legitimate Interests: To enhance our services and prevent fraud.
4. Data Sharing and Disclosure
Your data is treated with the utmost confidentiality. We may share your information in the following circumstances:
  • With service providers: Companies that assist in processing payments, managing reservations, or verifying identification.
  • For legal reasons: When required to comply with legal obligations, law enforcement requests, or to protect our rights and property.
  • In case of business changes: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
We never sell or rent your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies to:
  • Enhance your browsing experience.
  • Analyze website traffic and usage patterns.
  • Personalize content and provide relevant advertisements.
You can control or disable cookies through your browser settings. However, certain features of the website may not function properly if cookies are disabled.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy, such as fulfilling your rental contract, resolving disputes, or complying with legal requirements. Once no longer required, your data will be securely deleted or anonymized.
7. Data Security
We implement robust security measures to protect your data, including:
  • Encryption of sensitive information.
  • Secure storage systems to prevent unauthorized access.
  • Regular audits and updates to maintain high security standards.
While we strive to protect your data, no method of transmission or storage is entirely secure.
8. Your Rights
As a user, you have the following rights regarding your personal data:
  • Access: Request a copy of the information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data where applicable.
  • Objection: Object to data processing for marketing purposes.
  • Portability: Transfer your data to another provider.
To exercise these rights, please contact us via the channels provided on our website.
9. Marketing Communications
If you opt-in to receive marketing communications, we may send you updates, promotions, or offers related to our services. You can unsubscribe at any time by following the instructions in the emails or by contacting us.
10. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected such information, we will delete it promptly.
11. Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their policies before sharing any personal data.
12. International Data Transfers
Your data may be transferred to and processed in countries outside your residence. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
13. Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our services or legal requirements. Please review this policy regularly to stay informed of any updates.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us through the details provided on our website.

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